Web Analytics Tools only Part of the Social Listening Solution

Hugh Macken • Aug 05, 2010

Social media listening and analytics experts Jon Burg and Avinash Kaushik are worth listening to. The post Web Analytics Tools only Part of the Social Listening Solution appeared first on VMR. Web Analytics Tools only Part of the Social Listening Solution was first posted on August 5, 2010 at 9:55 pm.©2015 "VMR". Use of this feed is for personal non-commercial use only. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Please contact me at hugh@vmrcommunications.com

Jon  is a Senior Emerging Channels Specialist at Digitas, which is a digital marketing and media agency and member of the Publicis Groupe S.A.  He recently wrote a very useful post on the criteria enterprises can use to evaluate listening vendors like Radian6, ScoutLabs, and Attensity360 as well as full service (often tool-agnostic) listening firms such as Sentiment360, Spotter, VMR and others.

Jon makes a number of excellent observations in the aforementioned post including the fact that “ Technology [alone] will not get you to the promised land.”

Indeed, some would say it won’t even get you close.

According to the Web Analytics 90/10 rule put forth by highly regarded web analytics strategist, educator and author Avinash Kaushik, 10% of web analytics expenditures ought to be spent on the technology. The remaining 90% are best spent on expert human analysts.

Do check out Jon’s post and Avinash’s. Both are well worth your time to read if you are interested in the field of social media listening and analytics.

Photo Credit:  Read or Listen? by Sudarshan Vijayaraghavan


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