Facebook’s New Lead Generation Ad Format

Hugh Macken • Oct 27, 2015

Facebook just launched a new ad type called Lead Generation ads. I really like this because it makes the process of filling out forms much easier for mobile users in particular and Facebook has done a nice job of addressing the privacy concerns of people who see these ads. Regarding ease of use, if you […] The post Facebook’s New Lead Generation Ad Format appeared first on VMR. Facebook’s New Lead Generation Ad Format was first posted on October 27, 2015 at 4:41 pm.©2015 "VMR". Use of this feed is for personal non-commercial use only. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Please contact me at hugh@vmrcommunications.com

Facebook just launched a new ad type called Lead Generation ads. I really like this because it makes the process of filling out forms much easier for mobile users in particular and Facebook has done a nice job of addressing the privacy concerns of people who see these ads. Regarding ease of use, if you need to collect an email address in the form, it is auto-populated from the Facebook users profile so they do not need to complete that part of the form. As for privacy, according to a recent post by Facebook ,

People can edit their contact information, and information isn’t sent to the business until a person clicks the “submit” button. Advertisers may only use this information in accordance with their privacy policies, which we make available in the lead ad before people click submit. Advertisers are also restricted from re-selling lead information to third parties.

You’re probably wondering what types of questions you can ask in your lead form. And the answer is that the sky is the limit…You can use the pre-built question fields or create your own custom questions.

Here’s an example ad:

Check out this post from Digital Marketer which has more information about this new ad type and the opportunity it presents for Catholic marketers with direct response advertising objectives.

Specs can be found here:

There’s also a nice introductory video and video screenshare of exactly what the user experience looks like that you can view on Facebook’s site here as well.

January 2016 UPDATE: 

We’re now able to set up an integration between various email providers such as Mailchimp (as well as CRM providers such as Salesforce) and Facebook Lead Ads so that leads that Facebook collects for you through the Lead Gen campaign are automatically synchronized (via the Facebook advertising API) each day between Facebook’s servers and your Mailchimp, Salesforce.com or other account.

In case you’re wondering, here are the Lead Ads terms of service as of September 14, 2015

Lead Ad Terms
Facebook provides a feature that enables you to run an advertising unit which allows a Facebook user to provide their email address or other user information to you (“Lead Ads”). By clicking “Accept” and using this feature, you agree to the following:
A. You are solely responsible for ensuring that each Lead Ad submitted by you complies with the SRR (as defined below, including the Facebook Advertising Policies located at https://www.facebook.com/policies/ads, which includes the Lead Ads Policy, and the Facebook Platform Policy located at https://developers.facebook.com/policy/) and all applicable laws, rules and regulations (including providing all necessary disclosures to Facebook Users). If you are accepting these terms on behalf of a third party, you represent and warrant that you have the authority as agent to such party to use such feature on their behalf and bind such party to these terms.
B. You will ensure that each Lead Ad includes the following disclosures to Facebook users: (i) all disclosures necessary and sufficient to comply with applicable laws, rules and regulations, including any necessary offer terms promoted in the Lead Ad (e.g., criteria to qualify, expiration date, or limitations on redemption) (“Offer Terms”); (ii) a clear and prominent disclosure that if a user submits data to you through a Lead Ad, such data will be governed by your privacy policy; and (iii) a link to your privacy policy. You will further ensure that no Lead Ads will be targeted to any minors.
C. “Lead Ad Data” means the information that a Facebook user elects to send to you through a Lead Ad, which may consist of such Facebook user’s email address and any additional user information.
D. You may only use the Lead Ad Data in accordance with your privacy policy and any Offer Terms, consents, or additional terms and conditions agreed to by the Facebook user when agreeing to provide Lead Ad Data to you through the Lead Ads. If you are receiving Lead Ad Data on behalf of an advertiser, you may only use or share such Lead Ad Data on such advertiser’s behalf and you may not augment, commingle, or supplement such Lead Ad Data with any other data from any other advertiser. You may only use the Lead Ad Data in accordance with these terms, the Facebook Advertising Policies, and all applicable laws, rules and regulations (including all applicable data privacy, advertising, telemarketing or other laws, including without limitation, as applicable, the Telephone Consumer Protection Act of 1991 and its implementing regulations, 47 U.S.C. § 227 and 47 C.F.R. § 64.1200 and the Telemarketing Sales Rule, 16 C.F.R. Part 310, the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 and its implementing regulations, 15 U.S.C. § 103 and 16 C.F.R. Part 316)).
E. You may not sell Lead Ad Data under any circumstances, and you may not transfer Lead Ad Data except as explicitly provided in the next sentence. Subject to your privacy policy, these terms, any Offer Terms, and your compliance with applicable laws, rules and regulations, Facebook is not restricting you from transferring Lead Ad Data with an Affiliate, franchisee or third party acting solely on your behalf to fulfill the purpose for which the Lead Ad Data was collected (as described to the user at the point of collection). In the event you share Lead Ad Data with an Affiliate, franchisee or third party acting on your behalf, you do so solely at your own risk and you will ensure that any such Affiliate, franchisee or third party complies with these terms and all applicable laws, rules and regulations. “Affiliate” means an entity which, directly or indirectly, owns or controls, is owned or is controlled by or is under common ownership or control with you.
F. You will have in place appropriate technical and organizational measures to protect Lead Ad Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, and which provide a level of security appropriate to the risk represented by the processing and the nature of the data to be protected. Lead Ad Data may be made available to you through protocols specified by Facebook (including Facebook APIs), and your use of such protocols must comply with Facebook’s Platform Policy.
G. You will not use Lead Ad Data in connection with any SMS, MMS, or other short code programs.
H. Facebook may modify, suspend or terminate access to, or discontinue the availability of, the Lead Ads feature at any time. You may discontinue your use of the Lead Ads feature at any time.
These terms govern your use of the Lead Ads feature. They do not replace any terms applicable to your purchase of advertising inventory from Facebook (including but not limited to the Facebook Advertising Policies), and such terms will continue to apply. This Lead Ads feature is part of “Facebook” under Facebook’s Statement of Rights and Responsibilities (https://www.facebook.com/legal/terms, the “SRR”), and your use of the Lead Ads feature is deemed part of your use of, and actions on, “Facebook.” In the event of any express conflict between these terms and the SRR, these terms will govern solely with respect to your use of the Lead Ads feature and solely to the extent of the conflict. Facebook reserves the right to monitor or audit your compliance with these terms and to update these terms from time to time, and your continued use of this feature constitutes acceptance of those changes.
Last Modified September 14, 2015

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